Shipping policy

Shipping Policy

Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.

Shipping Rates & Delivery Times We offer the following shipping options within the UK:

• Standard Shipping – 3–5 business days
• Express Shipping – 1–2 business days

Shipping costs are calculated at checkout based on your order size and delivery address.

Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number so you can follow your delivery.

Lost or Damaged Items If your order arrives damaged or goes missing, please contact us within 14 days of the expected delivery date at sales@jgtoys.co.uk and we'll do our best to resolve the issue promptly.

Returns For information on returns and refunds, please refer to our [Refund Policy].